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Order question, sizing help, press, collab — Anton reads every message personally.
Help / FAQ
Frequently asked
Most things you might be wondering. The rest, write us.
01 Which payment methods are accepted? +
Credit and debit cards, PayPal, and Apple Pay. Every transaction is encrypted end to end.
02 What are the delivery charges? +
Shipping is free on all orders, to every country — no minimum and no threshold. We want you investing in the piece, not the postage.
03 How long will delivery take? +
Two stages. Your piece is made to order, which takes 2–5 business days to prepare — most orders are done in three or fewer. Shipping time is counted after that: 5–20 business days depending on destination, with European orders usually landing at the fast end. You'll get tracking as soon as the label is created.
04 How secure is checkout? +
Fully secure. Checkout uses advanced encryption and we never store your full payment details.
05 What happens after I order? +
You'll receive an order confirmation. Then Anton is notified personally — he handles the rest, from preparing your piece to ensuring it's packed with care. You'll get a shipping notification with tracking once it's on its way.
06 Can I return or exchange a piece? +
Not for size, colour or change of mind — every piece is made after you order it, so there's no stock to return it to. Anything damaged, defective, misprinted or lost in transit is replaced free: email us within 30 days of delivery with photos. Check the size guide before ordering.
07 Do I get an invoice? +
Yes. A full invoice is generated and emailed the moment your order is confirmed.